ChoiceOne Financial Services, Inc., the parent company of ChoiceOne Bank, is pleased to announce ChoiceOne Bank was once again ranked as Michigan’s Best Small Bank by Newsweek. ChoiceOne was recognized in Newsweek’s first-ever ranking in 2020 of the country’s financial institutions that were best at serving their customers’ needs in 2021 during the pandemic climate. Today, Newsweek has once again recognized ChoiceOne Bank as the Best Small Bank in Michigan for 2022.
For the second year in a row, Newsweek Magazine recognized ChoiceOne Bank as "America's Best Banks" winner in the small bank category for Michigan. Best Bank winners were selected from among 2,508 financial institutions and assessed on more than 30 separate factors, covering the overall health of the bank, customer service performance and features, digital and branch presence, account and loan options, interest rate offerings and fees. Best Small Bank in each state needed less than $10 billion in assets and had to be among the five banks with the most branches in the state.
“We are extremely honored to once again stand out across the country as Michigan’s Best Small Bank,” said ChoiceOne CEO Kelly J. Potes. “ChoiceOne Bank has always taken the lead in presenting our customers with the financial technology they require, offering mobile banking, mobile deposits, innovative payroll solutions, online loan applications, online account openings, Zelle®, and Plinqit, a digital mobile savings tool. Our innovative strategies continue to allow us to offer our customers the best technology while still maintaining our personal approach to banking with our Customer Service Center and full-service branch network.”
ChoiceOne Bank had the products and services in place when it became clear in March 2020 that new safety measures had to be implemented because of the pandemic. The Bank was prepared to offer new loans and loan forgiveness programs to those needing assistance. All of this has helped to keep families and small businesses thriving, while subsequently reinforcing Michigan’s economy. ChoiceOne continues to keep interest rate competitive, offer more advanced technology, and provide additional opportunities to meet face-to-face depending on a customer’s safety and needs.
“As a Michigan community bank, we understand the different challenges facing our customers and our communities today,” said ChoiceOne President Michael J. Burke, Jr. “I am extremely proud of our teams across the state. They continue to show up with compassion and assuredness to help find financial solutions for the individuals, families, farmers and businesses in our communities.”
For more details on this 2022 Newsweek recognition and methodology, please visit